The Department of Information and Communications Technology (DICT) has told Meta Platforms that its response to the Philippine government’s demand for urgent action against oil crisis-related disinformation is “insufficient,” setting the stage for a direct meeting to push for stricter enforcement.

In a statement issued April 20, DICT said Meta’s reply—while acknowledging government concerns—relied largely on general descriptions of existing global policies and failed to provide the specific, time-bound measures requested by authorities.

“We acknowledge Meta’s response… however, the interventions highlighted in their reply fall short of directly addressing the urgency of the situation,” the agency said, adding that current measures do not match the risks posed by rapidly spreading false information.

The government is now coordinating a high-level dialogue with Meta to secure clearer commitments, including faster takedown processes, dedicated escalation channels, and measurable outcomes aligned with national priorities. Officials warned that failure to deliver could lead to stronger regulatory and enforcement actions.

The dispute traces back to an April 10 joint letter from DICT and the Presidential Communications Office, addressed to Meta CEO Mark Zuckerberg. The letter called for immediate action against what it described as “harmful disinformation,” particularly content fueling panic over fuel prices, supply shortages, and economic instability amid the ongoing global oil crisis.

Meta responded through its regional public policy office, expressing support for the government’s Oplan Bantay Katotohanan initiative and highlighting its broader moderation efforts, including global investments in safety and security operations. However, DICT maintained that these responses lacked urgency and specificity.

“At a time when false and misleading information can trigger real-world harm… we find general descriptions of existing policies insufficient,” the agency said, emphasizing the need for faster enforcement and clearer accountability.

The issue has gained urgency as misinformation tied to the oil crisis continues to circulate online, including fabricated announcements of extreme fuel price hikes, alleged supply disruptions, and claims of impending “energy lockdowns.” Officials warn that such narratives risk triggering panic behavior and destabilizing markets.

The government has reiterated that its actions target harmful disinformation rather than legitimate expression, framing the effort as part of a broader “Digital Bayanihan” push to protect the online information space.

For now, attention turns to the upcoming meeting between Philippine authorities and Meta—seen as a critical test of whether voluntary cooperation will be enough, or if formal regulation will follow.